Privacy Policy

Who we are

ANQIRA is an online fashion and lifestyle brand offering thoughtfully curated jewellery and accessories. Our mission is to provide high-quality products while ensuring a safe, secure, and transparent shopping experience.

Information we collect

When you browse, create an account, contact us, or place an order, we may collect information needed to provide those services.

• Name, email address, and phone number
• Billing and shipping address and PIN code
• Account information and order history
• IP address, browser, device, operating system, pages visited, date, time, and referral source
• Reviews, feedback, wishlist activity, and customer-support communications

Payment information

Payments are processed through secure third-party payment providers. ANQIRA does not store your complete credit or debit card number, CVV, UPI PIN, banking password, or other full payment credentials.

How we use your information

• Process, deliver, and provide updates for orders
• Verify and confirm payments
• Respond to questions and support requests
• Improve products, services, and website performance
• Personalize the shopping experience
• Detect and prevent fraud
• Comply with legal obligations
• Send marketing only where you have chosen to receive it

Marketing communications

With your permission, we may send updates about new arrivals, offers, promotions, product launches, or special events by email, SMS, or WhatsApp. You may unsubscribe or withdraw consent at any time through the available opt-out method or by contacting us.

Cookies

We may use cookies and similar technologies to remember preferences, keep items in your cart, improve performance, understand visitor behaviour, personalize your experience, and analyse traffic. You can disable cookies in your browser, although some website features may then work differently.

Third-party services

We may share limited information with trusted providers that help us operate the store, including payment gateways, shipping and logistics partners, hosting providers, analytics providers, communication services, and customer-support platforms. They receive only the information needed to provide their service and are expected to protect it.

Data security and retention

We use reasonable technical, administrative, and organisational safeguards against unauthorised access, misuse, alteration, disclosure, or loss. No internet transmission or electronic storage method can be guaranteed as absolutely secure.

We retain personal information only as long as necessary to process orders, provide support, meet legal or regulatory obligations, resolve disputes, and enforce our policies. When no longer required, information is deleted or anonymised where appropriate.

Your rights

Depending on applicable law, you may ask to access or correct your information, request deletion where legally permitted, withdraw marketing consent, or raise a privacy concern. Contact us at anqiraofficial@gmail.com to make a request.

Children's privacy

The website is not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that such information was collected without appropriate consent, we will take reasonable steps to delete it.

Product images and colours

We strive to display products accurately. Actual colours, finishes, and textures may vary slightly because of screen settings, lighting, and photography. Natural materials such as stones or pearls may also have unique variations in colour, shape, and pattern.

Changes and contact

We may update this policy to reflect changes in our practices, technology, or legal requirements. The current version and updated date will remain available on this page.

For privacy questions, contact ANQIRA at anqiraofficial@gmail.com or visit anqira.in.